Why we’re the best in an emergency?

Eight reasons why you should use Puzzle Plumbers Industrial Thetford.

Installation, service and repair

From installing a new system to PPM and repair, we’re the go-to commercial plumbers for any job.

Certified 12 month warranty

All works carried out include a certified 12 month warranty, giving you complete piece of mind.

Gas, oil and warm air systems

We cover all aspects of commercial plumbing from conventional boilers to HVAC warm air systems.

Plumbing, heating and gas services

We’re the number one choice for any industrial plumbing, central heating and gas related services.

Gas Safe, ACS and SafeContractor engineers

Health and safety is of paramount importance on all jobs, from small repairs to entire systems.

Rapid 24-hour emergency response

If an emergency ever strikes, our rapid response team is on hand 24 hours a day, 7 days a week.

Fully insured, fully regulated

Gas Safe, ACS, CSCS, APHC and a whole lot more make up our lengthy certification and qualification list.

New builds, commercial and industrial

Our team covers new build housing plots, commercial retail units, industrial estates and more.

Benefits of our emergency service

Here’s why you should use Puzzle Plumbers Industrial Thetford for your emergency.

Ready when you need us, no matter when
Ready when you need us, no matter when Ready when you need us, no matter when

Ready when you need us, no matter when

All systems are vulnerable to failures, breakdowns and other similar issues which unfortunately can cause damage, affect business output and/or simply give us an unneeded headache.

Regardless of what happens, Puzzle offer a 24/7 professional call-out service in and around Thetford where our expert emergency team can tackle and resolve the problem as soon as possible.

24/7 support
Rapid response
Experts in both commercial and industrial emergencies
Experts in both commercial and industrial emergencies Experts in both commercial and industrial emergencies
Gas Safe Logo Gas Safe Logo Alcumus Safe Contractor Logo Alcumus Safe Contractor Logo

Experts in both commercial and industrial emergencies

Whatever the emergency, we’re prepared and ready to tackle it. We’re able to resolve all of the following:

  • Boiler repair
  • Burst pipes
  • Overflowing tanks
  • Gas leaks
  • Hot water cylinders
  • Hot water calorifiers
  • Central heating breakdown
  • Dripping taps
  • Faulty immersion heaters
  • Leaky radiators
  • Gas fired water heaters
  • …and more!
Accredited
Gas Safe & ACS
Multi-service
No surprise costs involved
No surprise costs involved No surprise costs involved

No surprise costs involved

Our emergency service is charged at a fixed call-out fee plus an hourly rate, meaning we’re able to provide customers the cost of their repair in advance.

No hidden costs, admin fees or other nonsense – just the price for the emergency work involved.

Cost upfront
No hidden fees
Fix it before it’s broken
Fix it before it’s broken Fix it before it’s broken
TrustMark Logo TrustMark Logo

Fix it before it’s broken

Emergencies and repairs aren’t always preventable, but the far majority of them are providing you have one of our Planned Preventative Maintenance plans in place.

A PPM is quite simply a proactive way of maintaining your system, ensuring it’s kept in optimum running order as best possible thus reducing the chance of issues arrising.

Planned Preventative Maintenance
Experienced

Get a free quote for your emergency plumbing today

Get a free quote

Don’t just take our word for it

See what our customers have to say about Puzzle Plumbers.

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Colleen

Very friendly and professional, had the shower fitted in no time and they cleaned and tidied to. Happy to say they exceeded my expectations, along with the customer service - Simply put 10/10

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TRIP Electrical

What a great service! I have used Puzzle Plumbers on multiple occasions and the service just gets better! Clean, efficient and knowledgable. I will be using this business again in the future. Thank you.

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Dean Jackson

Had a new boiler and shower room fitted in a new extension. Really happy with all the work completed. Always on time and the quality of work is spot on.

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Paul Malcolm

I had a new boiler install, which was relocated to my loft. I was recommended Puzzle Plumbers by a friend, who had said that they was a very honest and fair company. I was glad I did as the engineers came on time, worked cleanly, were friendly and their work was to a high standard.

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mrswessels

Amazing service and really reliable. The team are professional and go that extra mile. Highly recommend to anyone.

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James Stonnell

Highly recommend Puzzle Plumbers. Any time I’ve had a problem Aaron alway comes out promptly and does a great job.

Proud to be a family-run business

Puzzle Plumbers is a family-run business founded in 2010 by Aaron Fehr. The company has since grown in size quite substantially, but still excel in providing that personal touch we’ve always been known for.

Based in Bedfordshire, we cover all of the South East from Surrey to Norfolk and Oxfordshire to Kent, carrying out all types of domestic, commercial and industrial plumbing, heating, gas and renewable works.

  • No job too small or too big
  • Strong reputation and local presence
  • Number one choice for plumbing, central heating and gas services
Get a free quote
Puzzle Plumbers vans outside new builds
Ampthill high street and clock tower
Ampthill high street square and memorial

Working with the industry’s best for over 10 years

We pride ourselves on being the best, and so it’s only natural we work with the best.